Privacy policy

1. Who we are

Oria is a service operated by EXECUTABLE. This policy describes the data we process when you use Oria on the web or on mobile, and the rights you have.

It applies the same way to both uses of the service: the student profile (understanding a lesson, studying, preparing for the Brevet or the BAC) and the professional profile, where Oria acts as a work assistant. The profile you choose at signup changes how Oria answers you, not how your data is handled.

2. Data we collect

• Account: name, email address and profile picture passed on by your sign-in provider (Google or Apple). We never store any password.
• Profile: first name, last name, country, preferred language, and depending on the profile chosen, your grade and track (student) or your industry (professional). School name and city are optional. This information is used to tailor answers to your level or your job.
• Voice sessions: your voice (and your camera or screen image if you turn on sharing) is streamed live during the session to allow the conversation. Transcripts of your conversations are kept in your history.
• Conversations and content: messages, files sent and quiz results, so you can find them again.
• Usage data: session length and volumes used, for running the service and billing.

3. How we use it

Your data is used to provide the service: answering your questions, keeping your history, tailoring answers to your profile, managing your subscription and keeping the service secure. We never sell your data.

How Oria improves. We sometimes read conversations to spot and fix what is going wrong: some flaws raise no error at all, and only show up when someone reads the exchange.

Your messages may also be used to advance our own AI models, which means training them. Only ours, only for Oria. This data is never sold, never shared, and never used for another company's model.

Accounts belonging to minors and accounts on a professional profile are excluded. You can object at any time by writing to contact@exeapps.com, without losing anything of the service. Even if you object, we may review a conversation you report to us, or one that raises a safety alert.

Only existing accounts are concerned: deleting your account erases your messages, so they can no longer be used. A model that has already learned, however, cannot unlearn. Deletion prevents any future use, it does not undo what has been done.

4. Technical processors and AI models

To work, Oria relies on providers that process your data on our behalf, only as far as the service requires, and never to train their models. Only the AI models receive the content of your exchanges. Here is what is sent to them, and why:

• Written conversations: your message and the conversation thread, to compose the answer.
• Voice sessions: your voice, and your camera or screen image if you choose to share it, streamed live during the session to allow the conversation.
• Document search: your query and the passages retrieved from the corpus, to rate their relevance and keep only those bearing on your question.
• Side tasks: conversation titles, summaries, memories.

There are also technical providers who don't use the content of your exchanges: hosting of our servers and your files (European Union), backups, audio/video routing for voice sessions, sign-in via Google or Apple, and payment processing when you subscribe. We never see or store your payment credentials. When an answer requires a web search, only the search query is sent to search engines, never your conversation.

These models are provided by companies specialising in AI, and may change as the service evolves. None of them uses your exchanges to train its models. Section 5 sets out where this processing takes place.

5. Where your data is processed

Our servers are located in the European Union. The AI providers described above may process your data outside your country of residence, notably in the European Union and the United States. By using Oria, you accept this processing, which is necessary to provide the service.

6. Retention

Your conversation history is kept for as long as your account exists. Deleting your account (available in the app, Profile section) deletes your personal data and your history.

7. Your rights

You can access, correct or delete your data at any time. For any request about your data, write to us at contact@exeapps.com.

8. Minors

Oria may be used by minor students in an educational setting. A minor's signup must have the consent of a parent or legal guardian. Professional use is reserved for adults.

9. Professional use and confidential information

If you use Oria in a professional setting, keep in mind that the content you submit (message, document, voice session) is sent to the AI providers described in section 4. Don't include information covered by professional privilege, nor personal data about third parties (clients, patients, colleagues), without authorization and without anonymizing it. You remain responsible for the confidentiality obligations specific to your profession.

10. Changes

We may update this policy; the update date at the top of the page is authoritative. Significant changes will be flagged in the app.